In this episode, Matt Alder talks to Stef Nikitas, Director of Talent Acquisition at Ace Hardware, and Rachel Allen, Senior Director of Talent Acquisition at 7-Eleven, about automation in frontline hiring.
When organizations hire thousands of frontline workers, delivering a personal candidate experience becomes almost impossible. Recruiters spend all of their time answering calls, responding to messages, and running through the same screening questions over and over. There is little time left for the conversations that actually matter. Meanwhile, candidates want speed, flexibility, and a process...
The real value of AI agents in HR comes from connecting them to work across the employee lifecycle, not from deploying them on individual tasks. That’s where most large organisations are getting stuck. Working in a fully agentic way means dealing with different systems and different data sources that often have no shared foundation. The...
In this episode, Matt Alder talks to Stacey Harris, Chief Research Officer at Sapient Insights Group, about the impact of AI on work and the confusing vendor landscape
