In this episode, Matt Alder talks to Stef Nikitas, Director of Talent Acquisition at Ace Hardware, and Rachel Allen, Senior Director of Talent Acquisition at 7-Eleven, about automation in frontline hiring.
When organizations hire thousands of frontline workers, delivering a personal candidate experience becomes almost impossible. Recruiters spend all of their time answering calls, responding to messages, and running through the same screening questions over and over. There is little time left for the conversations that actually matter. Meanwhile, candidates want speed, flexibility, and a process...
