A growing number of organizations are rushing to put AI to work, often announcing themselves as AI-first before working out what that actually means. What many are finding is that AI tends to surface whatever was already underneath. Where the data is patchy, the content conflicting, and no one quite owns the end-to-end process, the technology exposes all of it rather than fixing any of it.
At the same time, AI is starting to reshape work itself, raising hard questions about which tasks remain genuinely human and what HR and TA roles will look like on the other side.
So what does it take to build foundations solid enough to make these tools deliver?
My guest this week is Mark Stelzner, founder and managing principal at IA. In our conversation, Mark explains what it really takes to make AI work in the people function.
In the interview, we discuss:
• What are the driving forces and catalysts for transformation?
• How AI amplifies rather than fixes existing problems
• What does AI first actually mean?
• Re-inventing processes in large complex organizations
• AI’s impact on work
• Displaced skills, amplified skills, and uniquely human skills
• Turning capacity into new value
• The impact of transformation on people and culture
• The new role of the CHRO
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A full transcript will appear here shortly.
