We’re living through one of the most consequential shifts in how work gets done. AI is everywhere in headlines and vendor pitches, but the reality inside organisations is far more nuanced than the noise suggests. Personal adoption is running well ahead of how companies are embedding the technology into actual workflows. Demographic changes continue to tighten labour supply, and the HR tech vendor landscape is consolidating and expanding all at once, leaving buyers uncertain about where to invest.
So how should HR leaders be thinking about technology, workforce design, and the role they need to play in shaping what work actually becomes?
Recorded live at HR Tech Europe, my guest this week is Stacey Harris, Chief Research Officer at Sapient Insights Group. Stacey runs the longest-running HR systems survey in the market, and we discuss what her data shows about where things are heading.
In the interview, we discuss:
• How AI differs from past tech shifts
• Layoffs and the cost of AI investment
• The gap between personal and corporate AI use
• Why bring your own AI matters
• Making sense of the vendor landscape
• The Platform Cluster Model
• Demographics and labour supply pressures
• From workforce planning to workforce architecting
• How HR’s role needs to change
• What does the future look like
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A full transcript will appear here shortly






