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Ep 59: Are Chatbots The Future Of Recruiting?


We live in interesting times. Technology is evolving constantly around us and unsurprisingly everyone’s attention is often focused on what will be the next disruptive game changer for the recruitment industry. What we don’t pay enough attention to though is the experiences and frustrations of candidates who have to try and stand out in a noisy world using the tools that are completely outmoded in other aspects of life but jealously held onto by the recruitment industry.

A shiny new CRM or a brilliant assessment algorithm may make recruiters’ lives easier but they don’t really make the experience of recruitment very different for the candidate when everything still hangs round them having to use a word document CV or static LinkedIn profile to get the recruiter’s attention in the first place.

The situation is untenable in the long term and it shouldn’t come as a shock that eventually the jobseekers were going to take things into their own hands.

My guest on this week’s episode is Esther Crawford creator of a “Resumebot” which took her from frustrated jobseeker to funded entrepreneur. I want you to imagine a world where artificially intelligent chatbots match candidates and recruiters in a completely authentic and bespoke way. In the interview you will hear Esther’s story and find out how she might have taken us on the first step of the journey to a new way of recruiting

This week’s podcast is kindly supported by Lever, where ATS meets CRM

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