Subscribe on Apple Podcasts 

Ep 192: Focusing On Employee Experience


More and more companies are recognizing the importance of building an employee experience that enables them to attract, retain and develop the talent they need. There is a lot of theoretical debate about how this should be done, but how are things actually working on a practical level.

My guest this week is Tonille Miller Global VP of Culture and People Engagement at Startek. Startek has 50,000 employees across 13 countries and in our interview, Tonille talks through some of the practicalities of creating an employee experience at that scale.

In the interview we discuss:

What does employer experience actually mean and how do you measure it

Creating a people experience that treats employees the same way as customers

How to keep people engaged

The challenge of building a culture after a significant global business merger

Building a corporate careers site and using it to recruit passionate, purpose-driven people

The role of technology in employee experience

Tonille also talks about her experience adapting a global strategy to work in local markets and shares her thoughts on the future of employee experience.

Subscribe to this podcast in Apple Podcasts



Related Posts

Recent Podcasts

Round Up November 2022
December 6, 2022
Ep 481: Workstyle
December 2, 2022
Ep 480: Are Job Boards Evolving?
December 1, 2022

Podcast Categories

instagram default popup image round
Follow Me
502k 100k 3 month ago
We are using cookies to give you the best experience. You can find out more about which cookies we are using or switch them off in privacy settings.
AcceptPrivacy Settings


  • Privacy Policy

Privacy Policy

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.

Please refer to our privacy policy for more details: